Resume
Work Experience
Jul 2021-Oct 2023
People and Culture Coordinator
Graduate Hotels
I led efficient onboarding using advanced HRIS to recruit top talent. I organized engaging monthly events for a 50-60 person team, boosting morale and community engagement. Through dynamic training and module updates, I upheld company standards and kept our team at the forefront of success.
Aug 2020-Jul 2021
Guest Service Agent
Virgin Hotels
I mastered the art of exceeding guest expectations, delivering exceptional service both in-person and over the phone at our 262-room hotel. Each day, I served as a welcoming face for over 50 arriving guests; offering valuable insights about the hotel and the vibrant city of Nashville, TN.
May 2015-Jul 2021
Human Resources Assistant
Nashville Shores Lakeside Resort
I supported the recruitment and onboarding of a large seasonal staff. I efficiently managed end-of-season inventory and cultivated a positive work environment, ensuring a positive experience for both employees and guests. My role involved multitasking, teamwork, and a commitment to excellence, making waves in the aquatics industry.
Education
2022-2023
Masters of Science
Strategic and Digital Communication
I earned a Master of Science in Communication and Information Sciences from the University of Tennessee, Knoxville, honing skills in digital marketing, strategic communications, web design, and social media management, among others.
2016- 2020
Bachelor of Science
Hotel, Restaurant, and Tourism Management
I completed a Bachelor of Science in Hospitality Management at the University of Tennessee, Knoxville, where I engaged in a comprehensive study of various facets within the hospitality industry, including business management, hotel operations, event planning, and tourism, supplemented by minors in Business Administration and English.
Skills & Expertise
-
Proficient in HR management systems and recruiting platforms
-
Experienced in event coordination and community engagement
-
Skilled in conducting dynamic training sessions
-
Adept at fostering a positive work culture and boosting team morale
-
Committed to maintaining high standards and driving success within the company